Refund policy

Urban Joota Size Exchange & Return Policy

• Exchange Period: Parcel receive hone ke 7 dino ke andar size exchange request ki ja sakti hai.

• Condition: Joota bilkul unused, clean aur original box/packaging ke sath hona lazmi hai.

• Delivery Charges: Size exchange ya return ke dono taraf ke delivery charges customer ko pay karne honge.

• How to Claim: Exchange process shuru karne ke liye hamare official WhatsApp number par apna Order ID aur issue ki photo/video bhejein.